Uptivo Basic | FAQ
8 10, 2019

What is the transmission range of heart rate sensors?

The transmission range of Bluetooth LE and ANT+ heart rate sensors is usually 10 to 40 meters (32.8 to 131.2 ft) indoor and it can reach up to 100 meters (328.1 ft) in the open air. Since the transmission range of sensors can be affected by many variables it is not possible to state a unique value. Transmission range can [...]

28 01, 2019

How can I get assistance for a product issue?

You can get in contact with us and let us know about your issue by filling the form at this page, we'll be in touch to help. If our tech support concludes that the product needs to be repaired or replaced, you will be asked to fill in the Return Merchandise Authorization module, send it to support@uptivo.fit, and wait for our [...]