Sharphin: from bookings to challenges, all on one platform

One platform to manage the classes, another to monitor training and a third for body composition. That was how Sharphin was organised before it brought all three into Uptivo. Today the staff spend less time on messages, confirmations and manual checks, and members find their bookings, their membership, their session data and the challenge leaderboards in the same app.

For the Milan boutique studio, bringing the three together meets a specific need: to support each member over time, combining the coach's attention with measurable progress and regular training.

Personal attention, in groups of no more than six

Sharphin Cross Combat Studio is in San Babila, in the centre of Milan. It offers Kickboxing, Muay Thai, KICKRUSH, Fight Camp and Yoga, in private sessions and mini groups of no more than six people. Groups that small let the coach give each member individual attention and keep an eye on technique even in the most intense sessions.

The welcoming space and the care that goes into each class are part of a premium offering designed to turn every course into a habit members want to keep. Making progress visible works towards the same aim.

Sharphin started using Uptivo in earnest in 2024. The idea was to handle bookings, memberships and payments with a single tool and, at the same time, make training more measurable. Since then, the platform's role has grown: from monitoring in private sessions to routine use in KICKRUSH, and on to the monthly challenges.

"We want KICKRUSH to become a method with cutting-edge technology built in, and in Uptivo we believe we have found the right partner for that," says Vahid Davari, Head Coach & Owner of Sharphin.

The relationship starts before the class

Around 95% of bookings are now made through the app. Members use it to book and cancel classes, check their membership and look at their training data. Because they handle these things themselves, the staff have less admin to do and more time for coaching.

The app is also a point of contact with the studio between sessions. Alongside the day-to-day functions, there is room for small personal touches: the staff can see who has a birthday and send them their best wishes, which adds to the friendly, personal feel Sharphin wants to create.

The same app a member uses to book a class also stores the data from that class and hosts the challenge leaderboards, so the relationship with the studio carries on beyond the workout.

KICKRUSH: monitoring that covers the whole group

On the floor, the decisive step was to make the heart rate sensor compulsory for KICKRUSH, Sharphin's high-intensity training format.

When wearing it was optional, only part of the group was being monitored, so the coach was working from a partial picture. Now the coach can see every member's heart rate zones on the screen and use them to steer the intensity through the rounds.

If someone stays in the red zone too long, the coach asks them to recover properly or ease off the pace. If their intensity remains low during a work phase, the coach can encourage them to give more. That way, the coach's instructions also reflect how each person is responding to the work.

For Sharphin, extending monitoring to everyone in the room has made the value of the class easier to see.

Challenges keep the effort going all month

On top of the work done in class, the challenges give members a reason to stay motivated right through the month. Since July, Sharphin has been running challenges through Uptivo, alternating between targets to hit and leaderboards with prizes.

The criteria change from one challenge to the next: UPPs, number of workouts and, thanks to the boxing trackers, KO points as well. Above all, the studio wants to reward consistency, so that beginners can join in too.

Participation went from 23 people in July to 43 in September. For some members, checking the monthly leaderboard and taking on the others in their class has become part of their routine. The staff have noticed that this involvement encourages members to train more regularly and makes the classes more motivating and more fun.

That is how individual data becomes something the group shares: each member keeps track of their own effort and, at the same time, is part of what the whole community is doing.

Following progress over time

Through the InBody integration, Sharphin can also track changes in body composition, with readings such as fat mass and lean mass. This information sits alongside the session data and helps the coaches see how each member is progressing over time.

For us, the greatest value is having made progress visible and measurable. Members see their results, the coach guides the training with objective data and the community stays involved through the challenges. That is what turns a class into a journey.

Vahid Davari, Head Coach & Owner of Sharphin

Talk to us about bringing bookings, monitoring and challenges into one app for your studio.