Search the knowledge base for quick answers.
Loading FAQ...
Still need help?
Our team is here for you. Choose what you need below.
Uptivo App Help Center
Guides for the member app: setup, sensors, heart rate zones, bookings and account.
Browse the guides →
Open a Support Request
Send us the details of your issue and our team will get back to you by email.
New request →
Track Your Request
Check the status of an existing ticket and reply to our team.
Track ticket →
Have a Faulty Device?
Request an RMA: we check your warranty first, then you send us the details for a return and replacement.
Start RMA →

