Uptivo
Member training on the club floor wearing the Uptivo Lightband heart rate armband
SUPPORT CENTER

How can we help?

Browse the FAQ for quick answers, open a support request or track the status of an existing one.

Member training on the club floor wearing the Uptivo Lightband heart rate armband
SUPPORT CENTER

How can we help?

Browse the FAQ for quick answers, open a support request or track the status of an existing one.

Frequently Asked Questions

Frequently Asked Questions

Search the knowledge base for quick answers.

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Still need help?

Our team is here for you. Choose what you need below.

Uptivo App Help Center
Guides for the member app: setup, sensors, heart rate zones, bookings and account.
Browse the guides
Open a Support Request
Send us the details of your issue and our team will get back to you by email.
New request
Track Your Request
Check the status of an existing ticket and reply to our team.
Track ticket
Have a Faulty Device?
Request an RMA: we check your warranty first, then you send us the details for a return and replacement.
Start RMA